recruitment information

A homeland security department,
Recruiting post:   patrol the security officer
Qualifications required:
senior high school or above, have a strong sense of responsibility. The health body appearance, can bear hardships and stand hard work, at the age of 35 years old the following.
Position summary: in the security supervision lead bottom, responsible for the hotel security work.
Specific duties:
  1. Earnestly perform their duties of the position, and to find out the symptom promptly eliminate, to ensure that the lives and property of the security personnel.
  2. To strengthen the important area of patrol, careful observation, the discovery of any suspicious circumstances, deal with and reports.
  3. On the floor patrol to check the safety management of the guest room, whether to have all kinds of unsafe factors, floor channel, socket, light wall guard board of damage, whether does door window closed in good condition, whether have abnormal sound or peculiar smell. Do the floor safety registration work, shall not take elevators bowls.
  4. In violation of the provisions of the hotel, on the floor or guest room make trouble, fight, damage the guest room facilities or other ACTS in violation of the provisions of the hotel staff in its dissuade or the department of homeland security to act accordingly.
  5. If floor in the event of fire, theft and murder, explosion, destructive accidents to immediately organize the guest evacuated, and the protection of the scene, from harming expanded.
  6. Security officer can't borrow work and use room facilities, such as to the guest room to sleep, watching TV, listening to music and make personal phone calls, etc.
Second, the finance department
Recruiting post:   auditor
Qualifications requirements:
university or college degree. 3 years or above the similar position working experience and familiar with grand hotel cashier operation flow, master hotel management system of statements and accounting procedures of inquires.
Position summary: responsible for the finance department audit work.
Specific duties:
  1. Familiar with and master hotel management system, each business site operation flow of the cashier.
  2. Check the bill with the hotel on the day of the cashier statements is consistent.
  3. Confirm the hotel business point all the bill have omission.
  4. Check the catering waiter have open documents and the cashier computer print bill is consistent.
  5. Review all check whether the way with the cashier print report consistent.
  6. All need to BuQian bill, in time to follow up related departments to carry out BuQian.
  7. Monitoring, inspection and the operation is the cashier as stipulated in the program execution.
  8. Do different consumption project and consumption of the way the statistical work.
  9. Do the work assigned by the finance department.
Three, kitchen affairs department
Recruiting post:   each department cook
Qualifications requirements:
technical secondary school or above, a professional management training, to have professional qualification certification, star hotel department work experience, have certain work experience.
Position summary: 
  As a member of kitchen affairs, in addition to the standard according to the menu work outside, and according to the standard requirement to execute this hotel, at the same time the attention to raise their game.
The specific work functions:
  1. Ready to open before eat all food raw material, cooperate with the department to check the captain position, according to standard production zero meal, buffet dinner and important items, ensure the normal supply of a meal.
  2. Familiar with material quality standards, and food quality standards, and understand the kitchen the name of the various raw materials, producing area, the food utilization rate, usage and making method, and obtain the food material on the kitchen.
  3. Handle interpersonal relationships, and other employees together, abide by the hotel the system does well the personal grooming.
  4. Supporting departments to deal with the captain of the department's business daily work, listen to eat before work, work, work and report to the department captain put forward rational Suggestions.
  5. Maintenance kitchen equipment, reducing equipment failure, save maintenance cost, reduce cost, guarantee the quality of service. After work, lead the kitchen staff clean kitchen health, responsible for cold kitchen kitchen utensils and other is clean and tidy put, keep the kitchen clean sanitation, do mesa, the equipment, the floor clean no sewage, all kinds of articles placed in order, classification no confounding, trash can the no smell, the kitchen clean without blind Angle, the raw materials necessary for its is maintained, shut down this area all of ShuiDianQi etc switch, do safety standards.
  6. Development of its technology and knowledge.
  7. Complete the task orders management, follow the standards, policies and procedures.
Four, marketing
1>senior business manager
Qualifications requirements:
university or college degree. Two years of star hotel sales working experience. Limit women, height: 1.65 meters; Looks requirements wuguanduanzheng, elegant temperament, the manner is sedate. At the age of 35 years less than. Familiar with computer system operation. Language skills. Organization coordinated ability.
Position summary:
  Assist the director management leadership marketing team, the tourist market analysis and to participate in sales call and allocate employees work, carry out all work of the department, and subordinates to complete the department given all tasks.
Specific duties:
  1. Deal with customers and distribution by director tasks.
  2. With existing business customers keep good contact the company.
  3. Visit new client company continuously for new customers.
  4. Timely follow-up business customers brought about by the scattered business team.
  5. According to counter individual clients and reservation center tourists, explore potential customers and business contract signed scattered.
  6. Each month to the customer room night for several statements director review.
  7. Check all company reserve, find out the ♭ IP guest book, appropriate arrangement.
  8. Often and customers on the phone with the company, and to give customers the company hotel guests welcome to telephone.
  9. Arrange and receiving the customer investigation hotel.
  10. Every half year assessment of existing customers housing night room number, the customer to give thanks to support, to have the potential customers to the deeper mining.
  11. Complete other work assigned by superior. 
2> business manager
Qualifications requirements:
university or college graduate, familiar with certain sales knowledge, computer system operation, understand the basic operations of the department process, at the age of 30 years old the following. Limit women, height: 1.65 meters;
Position summary:
  Assist senior business manager to promote the hotel business sales, established hotel in the estimation of domestic tourism and set up the image of the hotel, maintain and the contact between the customer, promote the hotel facilities and service, to deal with the daily work allocated.
Main responsibilities:
  1. With existing business customers keep good contact the company.
  2. To develop new client company, fight for new customers.
  3. Timely follow-up house guest feedback information.
  4. Timely follow-up customer brought about by the other business. Such as: meeting, banquets, etc.
  5. Often with customers on the phone with the company, and to give customers the hotel guests welcome telephone company.
  6. Special attention to the VIP guest book, to good arrangement.
  7. Arrange and receiving the customer investigation hotel.
  8. According to the standard for complete personal sales report.
  9. With the hotel other departments to keep good relations of cooperation.
  10. Complete other work assigned by superior.
Five, the food
1 > catering sales manager
Requirements:
above college degree, major in English major, application hotel management, professional tourism management, economic management professional, the air of conducting related
Work experience: above one year catering sales experience.
Its it: 18-28 years old between, limit women, height 1.65 meters. Image temperament and taste, have affinity, communication ability; 4. A man of poise, diligence, have a high sense of responsibility and a pioneering spirit; Sales, public relations, marketing, politicians reception experience related to 5. Listening and communication, good written expression ability, good business negotiation ability, is good at self-motivation and continuous innovation; 6. Have high star-rated hotel, high-end club, high-end social catering related working experience; 7. Having customer resources is preferred.
Position summary:
  Assist the beverage manager daily restaurant sales work
Responsibilities:
  1. Assist the beverage manager restaurant sales work daily;
  2. Master daily food VIP (arrival time, receptionists, banquets, travel, arrangements, the room arrangement, special requirements, etc.);
  3. Master the hotel policy, construction arrangement, banquet and meeting arrangements;
  4. VIP arrival is complete inspection before the VIP preparations, including VIP room layout, VIP welcome letter, menu of production;
  5. VIP and special guests during live, helped arrange the guest's dining, entertainment, and project reception work;
  6. In the VIP from the dinner table, assist checkout, and notify the relevant leaders send-off to guests;
  7. Handle guest complaints and duty limits happen;
2 > dietary advisor
Requirements:
senior high school or above, good command of English at foundation, has the dining work work experience, familiar with related to the content of the work, can correctly understand the intention of the leadership. Has the strong organization ability, careful and meticulous consider problems.
Work experience: a year above hotel catering service working experience.
Its it: 0-between 28 years old, female, height 1.65 meters. The image is good temperament preferred.
Position summary:
  Be responsible for catering reception daily work, guarantees to the guest to provide quality and efficient catering reception services.
Responsibilities:
  1. Obey the arrangement, clean up their health area.
  2. Make a meal the preparation before.
  3. Enthusiasm to greet the guests visit restaurants.
  4. For the guest to show the menu and order.
  5. Fill in food order and sent to the kitchen.
  6. Provide guests with food and beverage service service.
  7. Assist drinks member provide guests with special beverage services.
  8. Provide guests with accurate and timely service to the checkout.
  9. Special care and young guest who, according to the corresponding standards to provide services.
  10. Try to help solve the guests dining encountered in the process of all kinds of problems and, when necessary, will be the guest's problems with the complaint report to supervisor, seek solutions.
  11. After the shift, and the next your replacement, business ended, well ending.
  12. To take part in all kinds of business training activities, and constantly improve the level of business.
  13. Strictly observe Labour discipline, and maintain a good working condition.
  14. Complete superior assigned by the other matters.
3 > bar member
Requirements:
senior high school or above, good command of English at foundation, has the catering bar working experience, familiar with related to the content of the work, can correctly understand the intention of the leadership. Has the strong organization ability, careful and meticulous consider problems.
Work experience: after professional drinks skills training, more than one year work experience in bar.
Its it: 18-28 years old between, male height 1.72 meters, female height 1.62 meters. The image is good temperament is good, the psychological quality is stable.
Position summary:
  Provide guests with drinks and snacks service and beverage production services.
Responsibilities:
  1. Keep clean and tidy appearance and warm service attitude, provide good service for the guest.
  2. Accurately mastering various equipment operation and simple troubleshooting and the facilities, equipment maintenance method, ensure the normal operation of all kinds of equipment, the report found fault in time and contact maintenance bar, make record.
  3. According to the sales situation every day from the wine library withdraws what drinks.
  4. Do well in the bar health work, clean all the utensils shake.
  5. Ready to shake of decorations.
  6. Note ice to meet business need.
  7. Check in the bar all kinds of facilities are working properly.
  8. Check the quality of the snacks, check whether the wine has kaifeng metamorphism.
4 > bartender
Requirements:
senior high school or above, good command of English at foundation, has the catering bar working experience, familiar with related to the content of the work, can correctly understand the intention of the leadership. Has the strong organization ability, careful and meticulous consider problems.
Work experience: after professional drinks skills training, more than one year work experience in bar.
Its it: 18-28 years old between, male height 1.72 meters, female height 1.62 meters. The image is good temperament is good, the psychological quality is stable.
Position summary:
  Provide guests with coffee, drinks, tea, red wine, foreign wine and other drinks and snacks service.
Responsibilities:
  1. Keep clean and tidy appearance and warm service attitude, provide good service for the guest.
  2. Open to car and wine before meal for furnishings.
  3. Check and wipe glass.
  4. Drink sales to the guest.
  5. Prepare wine basket and ice bucket.
  6. To show the guests and introduce the wine list.
  7. For the guest to show the drinks and service.
  8. After a meal for the guest to show the wine and service.
  9. For the guest to show the special beverage production methods and service.
  10. End when the job all the wine car and display wine bar back.
Six, the housekeeping department
Recruiting post:  the guest room
Qualifications requirements:
male or female, high school above, healthy body. More than one year work experience in a four-star hotel rooms. 40 years old the following, English is preferred. Job description:
  Responsible for the guest room cleaning, residents to provide services and finish the floor area hygiene and maintenance work.
Specific duties:
  1. To briefing, understanding and accommodation floor guests on duty on a flight service work situation.
  2. Complete plan health, at any time clean floor area health.
  3. According to complete the required standard rooms hygiene management.
  4. Accept supervision to rooms health examination and acceptance, of substandard room shall be immediately rework, until meets the requirement.
  5. The guests need to wash clothes to house cloth working.
  6. Check the room small bar wine consumption, to sign the bill and added.
  7. Found outside of the guest room left in goods, should hand in housekeeping center in time.
  8. Report floor maintenance projects.
  9. Clean the room to clear out the garbage should be handled in time, cleaning tools after cleaning for safe keeping.
  10. Out in time in the room diners, tableware and notify the catering service charge.
  11. Guests check out of the room, should be timely checking, if discover the room article, equipment have damaged or lost, shall inform guest service.
  12. Find the guest room, and abnormal behavior sick shall immediately report the senior supervision superior.
  13. To visiting guests must find out identity, and ready to receive a visitor records, such as a suspicious should immediately report to the department of homeland security signs, in order to prevent all kinds of accidents, and ensure the safety of the lives and property of the guests.
  14. Complete beds service work content.
  15. Check the safety patrol floor.
  16. Provide quality service for the guest.
  17. Do the duty records and relief work.
Knowledge skills:
  1. The master room each service procedure and operation skills.
  2. Have rooms clean, and maintenance as well as room service standard knowledge.
  3. Familiar with equipment rooms, and cleaning tools, cleaner use, operation of the knowledge of the respect.
Seven, the guest service
1 > guest service commissioner
Requirements:
senior high school or above, good command of English at foundation, have the reception work experience of work, a comprehensive grasp hotel computer network system operation. Has the strong organization ability, careful and meticulous consider problems.
Work experience: 2 years hotel receptionist work experience.
Its it: 20-28 years old between, male height 1.75 meters, female height 1.65 meters. The image is good temperament preferred.
Position summary:
  Be responsible for the routine work of the reception, further information, to ensure that the guest to provide quality and efficient reception services.
Responsibilities:
  1. The warm reception guests all parties, provides the high quality service for the guest.
  2. The guest services directly to the supervision work instructions, for the guest arrival is check-in formalities and arrange the room.
  3. Accurate master room condition; For the arrival is from store cleaning services/good order, the registration form, and press the row requirements guests room, completes the guest check in/out front of preparation.
  4. Polite guest rooms and lead to according to the circumstance with standard, skilled in (English), introduced to the guest hotel facilities and equipment rooms.
  5. The guests of the information will go to store information is accurate and correct input computer, and for the first time in house guest establish the guest history.
  6. Assist the switchboard record guests to wake up, and timely feedback to the relevant departments.
  7. Will have to store the guest registration form, booking data sorting and file.
  8. Be responsible for the relevant house prices, hotel service facilities, and other aspects of the information, as well as the relevant house guest various query and message service.
  9. Master hotel room condition, rent and all kinds of service facilities and hotel actively promoted, efforts to finished the sales task.
  10. According to the guest acceptance in the shop feeling, delay, delay bill move rooms from the shop.
  11. Check and deal with the room difference report.
  12. Collect opinions and feedback to guests guests supervision.
  13. Responsible for safekeeping, room key distribution, change, preparation, and deal with the room key authorized transmitted.
  14. Deal with SHOW ROOM/HOUSE USE of housing registration procedures.
  15. To take part in all kinds of business training activities, and constantly improve the level of business.
  16. Keep the working area environment health clean and tidy.
  17. Strictly observe Labour discipline, and maintain a good working condition.
  18. The complete superior assigned by the other matters.
Two, work content:
1, the early work content (7:00-news)
  1) 5 minutes at the position ahead of an early sign in.
  2) carefully read the log book, the key to understanding with administrative affairs, internal documents the latest content and the rev. Signature.
  3) understanding of hotel business status, and on that day yesterday over, check out individual clients, conference, the VIP guest, and familiar with room condition.
  4) check all stationery, forms, documents whether ample, all kinds of facilities equipment operation is normal, well before the guest services to them.
  5) reading the day against the guest orders, and will order according to the guest name the alphabetical order insert the specified position, and pay attention to the guest is fax, mail, messages, such as the first time will lose in the computer information inside).
  6) remember what that day the VIP guest and have special requirements guests reservation material.
  7) with the service on that day will be the VIP, special guest, is meeting the already row, individual room number entered into the computer system.
  8) make the VIP guest room card and passed to the senior guest service supervision verification.
  9) will have to the guest that day against the line but has not yet been cleaning the good health room number, and individual clients, the meeting in the team need extra bed room number, the supervision inspection notice housekeeping center.
  10) making key and the book with a single ready, according to insert the name specified position in the order.
  11) deal with individual clients and meeting the team hotel check-in formalities, and will be the guest material accurate entered into the computer system.
  12) deal with the door reserve guest rooms business.
  13) watch guest room state list, if in doubt timely notify supervision verification reason, to ensure that the room status accurately.
  14) 12:00 service commissioner print departure report, call first to make sure the luggage sent after the exact time away from the shop.
  15) and do the log book with the matters which need to do.
  16) provide guests with inquires the, messages, move rooms and extending lives and so on each service work.
  17) print out on that day at arrival is guest statements, according to the check-in time sequence on duty in house guest check information into the computer is correct.
  18) print shop statements from already check room card.
  19) will be on duty in the process of important matters, need to hand over the next one to do with matters in the log book on record.
  20) finishing the supplies, including will attend.
2, GSM working content (15:00 p.m)
  1) 5 minutes at the position ahead of general signed in, including will attend.
  2) handover room card; Carefully read the log book, the key to understanding with administrative affairs, internal documents the latest content and the rev. Signature.
  3) understanding of hotel business status, and on that day yesterday guest feeling (especially the VIP guest), familiar with room condition.
  4) on the day of the familiar arrival is divided, conference team orders, and familiar with the VIP guest room number, name and identity.
  5) according to advance booking sheet over the guest check on that day prepare documents.
  6) continue to implement DUE OUT the guest, guarantee before coming off work departure for 0.
  7) at any time guest room state on table, if in doubt timely notify supervision verification reason, to ensure that the room status accurately.
  8) deal with sporadic and meeting the guests of the guest team hotel check-in formalities, and timely and accurate data input the computer.
  9) before 18:00 DAY USE room to check whether it has left the shop.
  10) and do the log book with the matters which need to do.
  11) deal with individual clients and meeting the team hotel check-in formalities, and will be the guest material accurate entered into the computer system.
  12) provide guests with inquires the, messages, move rooms and extending lives and so on each service work.
  13) print out there that day arrival is guest statements, according to the check-in time sequence on duty in house guest check information into the computer is correct.
  14) print shop statements from already check room card.
  15) will be on duty in the process of important matters, matters not recorded in the log book over the next one.
  16) over work.
3, evening shift job content (22:30-07:30)
  1) 5 minutes at the position ahead of the night shift in.
  2) carefully read the log book, the key to understanding with administrative affairs, internal documents the latest content and the rev. Signature.
  3) and GSM handover room card.
  4) understanding of hotel guest feeling that day (especially the VIP guest), familiar with room condition.
  5) hotel guests to the shop today printed statements, the hotel guest room rate and computer, RC check statements to check to store the single-core all room, all kinds of house prices code (room code, market code, source code) are accurate. (note: not correct corrected)
  6) will be on that day C/I electronic RC single press room number order to put, and confirm the correct.
  7) used to bind all kinds of documents, forms, in designated location.
  8) print rooms available statements, ready to sellers.
  9) print YeBao (night before careful statements).
  10) according to relevant data computer records (used for DAILY REPORT).
  11) close all computer, according to data over the rent.
  12) will SHOW, CANCEL the day NO reservation data and in the top right reason to indicate the reservation.
  13) and the operator to check the next day MORNING CALL, to print the restaurant breakfast room number statements, and check all the information is already notice to each department.
  14) making statements.
  15) sorting all statements, as required by the number GuiZheng.
  16) cleaning, added the necessities of work (forms, documents, office supplies, etc.), update the newspapers, books and put them in order.
  17) change the white board information, and will shift work conditions and of unfinished work, important things in record LOG BOOK.
  18) accept an early management personnel inspect (YeBao in early management personnel after the examination, before 8 sent to the point).
  19) if the work handover at 7:30 all clear, in the early management permission to work below.
Timely input the bill guests.
To hotel guests with the foreign exchange business.
Do the filing the guest material.
Each class time arrangement, input door card, the captain or competent inspection report in time after the tube place.
Promotion hotel rooms, create the hotel for the profit maximization.
Check the baggage check, the short message delivered letters to items, such as work record, ensure that clear no omissions.
2 > the switchboard operator
Requirements:
above senior high school degree, good English and mandarin standard, sweet voice, familiar with computer operation.
Work experience: above one year operator experience.
Its it: 8-between 28 years old, female, height 1.62 meters. The image is good temperament is good, the psychological quality is stable.
Position summary:
  For the guest outside threats change calls for guest provide message, please do not disturb, wake up, inquires the service, etc.
A, responsibilities:
  1. Accurately and rapidly through every phone outside threats, and with the appropriate greeting greeting guest, guarantee the communication work unobstructed, and do all the records.
  2. Accurately mastering various equipment operation and simple troubleshooting and the facilities, equipment maintenance method, ensure the normal operation of all kinds of equipment, find fault in time report to the guest relations and contact maintenance, make record.
  3. Comply with the hotel security system, maintaining the hotel guests and the hotel's interests.
  4. Accurately mastering the switchboard each flight and the various working procedures of form fill in content.
  5. Quickly and accurately to hotel guests and visitors to provide consulting services (guest name, and the hotel room number inquires inside and outside all kinds of information inquiry).
  6. Consciously do the work area of health, always keep the environment clean and tidy.
  7. Coordinate with the relevant departments to properly handle the hotel fire and emergency call the police emergency.
  8. Use accurate, standardize the polite expressions for the dweller provide (wake, DND, generation dial the phone and fill in the bill).
  9. Timely tidy up VIP material, conference team material and update and modification, to update and modify the hotel inside and outside all kinds of information, do when actual application is accurate and correct.
Two, work content:
1, the early work content (7:00-news)
  1) 5 minutes at the position ahead of the early signed in, relief, reading the log book content, and sign in.
  2) check wake response, and pay attention to wake up and check the report (such as wake tip is not successful, need artificial wake up).
  3) check in time and change the white board VIP material.
  4) sorting arrival/departure store of information, the team VIP, expressing and familiar with the guest's name and room number on, and the weather forecast, the hotel on the day of the big activities, party, etc.
  5) to provide a message, please do not disturb guest, paging services and telephone switchboard.
  6) do total room health work.
  7) and the next flight staff handover, check out.
2, GSM working content (15:00 p.m)
  1) 5 minutes at the position ahead of general signed in, relief, reading the log book content, and sign in.
  2) approach to attend, seriously need to shift the matters of record.
  3) understand the day and the next day and finishing VIP meeting team situation, memorizing VIP room number and name, information.
  4) check the information on the white board, make its keep accurate and correct.
  5) accept individual clients, the meeting, the team, the VIP guest rooms and long the wake requirements.
  6) provide guests with do not disturb, messages, paging services and telephone switchboard.
  7) before coming off work seriously about all the finishing check call records, and promptly entered into the computer system.
  8) 22:00 check ask all of the guests are all have a message received a message.
  9) do always room health work; And the next flight staff handover, check out.
3, evening shift job content (22:30-07:30)
  1) 5 minutes at the position ahead of the night shift signed in, relief, reading the log book content, and sign in.
  2) check of all kinds of equipment operation room.
  3) check input all night already computer wake up, special attention on the whiteboard VIP \ the meeting, the team, the daily wake, etc.
  4) will be on that day has expired of form, statements sorting and file.
  5) to provide the switchboard business within the scope of the services.
  6) fill in {OPERATION DAILY REPORT}.
  7) note the next day morning wake-up service.
  8) do total room health work.
  9) and the next flight staff handover, check out.

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